How can we help?
Demo store. SoftAware Demo Store is a demonstration shop built by SoftAware Commerce. The policies below are sample text showing what a real shop would publish; they are not an offer and no orders are fulfilled.
Most questions are answered in the pages below. If yours is not, our team replies to every message within one working day.
| Topic | Where to look |
|---|---|
| Where is my order? | Track your order with your order number and email address, or sign in to your account. |
| Delivery options and costs | Delivery information |
| Sending something back | Returns & refunds |
| Finding the right size | Size guide |
| Ways to pay | Payment methods |
| Everything else | Frequently asked questions |
Contact us
Email [email protected] or use our contact form. Our customer service team is available Monday to Friday, 9am to 5:30pm (UK time), excluding bank holidays.